Duration: 1 hour and 19 minutes

Affected Components:

Sep 7, 09:59:08 GMT+0
Resolved - This incident has been resolved..

Sep 7, 09:27:18 GMT+0
Identified - We’re making an infrastructure upgrade to improve performance. The application may be briefly unavailable for a few minutes while we complete the work..

Sep 7, 08:40:02 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 hour and 10 minutes

Affected Components:

Jun 29, 13:18:12 GMT+0
Resolved - This incident has been resolved..

Jun 29, 12:38:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 29, 12:08:00 GMT+0
Monitoring - Partial disruption to Humaans App, scheduled workflows and integrations are unaffected..

Duration: 1 hour and 30 minutes

Affected Components:

Feb 11, 10:28:36 GMT+0
Resolved - This incident has been resolved..

Feb 11, 09:38:02 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 11, 08:58:10 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 day, 19 hours and 58 minutes

Affected Components:

Jan 14, 11:41:49 GMT+0
Resolved - This incident has been resolved..

Jan 12, 17:42:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jan 12, 15:44:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Duration: 7 minutes

Affected Components:

Sep 22, 14:58:32 GMT+0
Resolved - This incident has been resolved..

Sep 22, 14:52:00 GMT+0
Investigating - The web application is currently unavailable to all users - we are investigating the issue..

Duration: 31 minutes

Affected Components:

Jul 15, 15:21:39 GMT+0
Resolved - This incident has been resolved..

Jul 15, 15:14:59 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 15, 14:50:10 GMT+0
Identified - We are continuing to work on a fix for this incident..

Duration: 2 hours and 20 minutes

Affected Components:

Jun 12, 20:56:48 GMT+0
Resolved - The upstream Google Cloud incident has been resolved. Our platform continues being operational..

Jun 12, 18:36:58 GMT+0
Identified - There is an ongoing major cloud provider outage affecting Google, Amazon, Cloudflare and more affecting multiple internet services. This might lead to interruptions of some services on our platform. We're monitoring the events..

Duration: 47 minutes

Affected Components:

Apr 15, 21:24:52 GMT+0
Resolved - This incident has been resolved..

Apr 15, 21:20:57 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 15, 20:38:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 49 minutes

Affected Components:

Apr 12, 17:46:37 GMT+0
Resolved - This incident has been resolved..

Apr 12, 17:34:15 GMT+0
Monitoring - We have restored the service and are currently monitoring the result..

Apr 12, 16:58:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 hour and 4 minutes

Affected Components:

Nov 4, 16:09:16 GMT+0
Resolved - This incident has been resolved..

Nov 4, 15:27:27 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Nov 4, 15:05:44 GMT+0
Investigating - We are currently investigating this incident..

Affected Components:

Jun 28, 11:50:00 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours and 11 minutes

Affected Components:

Jun 12, 16:01:34 GMT+0
Resolved - This incident has been resolved..

Jun 12, 14:57:18 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 12, 14:30:36 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jun 12, 13:50:38 GMT+0
Investigating - We are currently investigating this incident..

Duration: 27 minutes

Affected Components:

Mar 5, 16:35:29 GMT+0
Resolved - This incident has been resolved..

Mar 5, 16:08:27 GMT+0
Investigating - We are currently investigating this incident. It looks to be related to a widespread login issue that Google services are experiencing..

Duration: 5 hours and 32 minutes

Affected Components:

Feb 28, 16:29:29 GMT+0
Resolved - This incident has been resolved..

Feb 28, 12:05:46 GMT+0
Monitoring - Users are able to login with "Sign in with Google" option again. We're monitoring the situation..

Feb 28, 10:57:38 GMT+0
Investigating - We are currently investigating this incident..

Duration: 23 hours and 23 minutes

Affected Components:

Feb 22, 10:33:24 GMT+0
Resolved - We have stabilised the application and addressed the root cause of the issue..

Feb 21, 17:08:00 GMT+0
Monitoring - We identified the issue and are in the process of deploying a fix to address it. The app is currently stable with no noticeable performance impact..

Feb 21, 16:22:35 GMT+0
Identified - We are continuing to work on a fix for this incident..

Feb 21, 11:08:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 3 hours and 39 minutes

Affected Components:

Feb 16, 14:43:36 GMT+0
Resolved - This incident has been resolved..

Feb 16, 11:44:34 GMT+0
Monitoring - We have deployed a fix and delayed enrolments and notifications are being processed.

Feb 16, 11:04:47 GMT+0
Investigating - We are currently experiencing delays in the processing of new workflow enrolments and platform notifications.

Duration: 1 hour and 34 minutes

Affected Components:

Feb 1, 10:51:24 GMT+0
Resolved - The issue has been fixed, logging in with "Sign in with Microsoft" option is working once again..

Feb 1, 09:17:43 GMT+0
Identified - We have identified the issue and are working on the fix..

Duration: 16 hours and 6 minutes

Affected Components:

Jan 5, 09:31:00 GMT+0
Resolved - This incident has been resolved. Declining time away requests should work as expected now. We will reach out to you if the time away entries in your account were affected. Otherwise - no further action is needed..

Jan 4, 19:02:53 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. Approving and declining time away bookings should work as expected again..

Jan 4, 17:25:28 GMT+0
Investigating - We identified an issue where declining a time away entry approves it instead. We are currently investigating this issue and working on a fix..

Affected Components:

Jan 3, 10:25:00 GMT+0
Resolved - On January 2nd 2:12 GMT we experienced an issue with the Humaans application that caused the PDF attachments in Identification and Documents sections of the profile to not be visible. This in turn triggered a series of email notifications on the morning of January 3rd with the subject “Your profile is incomplete” asking users to re-upload their Identification documents. The issue was reported on January 3rd 9:06 GMT and the fix was released at 10:25 GMT restoring visibility to all identification and document attachments. All identifications and documents are now showing as expected and no further action is needed..

Duration: 6 hours and 12 minutes

Affected Components:

Jul 21, 13:56:18 GMT+0
Resolved - This incident has been resolved..

Jul 21, 09:14:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 21, 07:44:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Duration: 2 hours

Affected Components:

Jun 22, 10:07:05 GMT+0
Resolved - This incident has been resolved..

Jun 22, 09:14:09 GMT+0
Monitoring - We have implemented a fix and are currently monitoring the result..

Jun 22, 08:47:00 GMT+0
Identified - We have a fix for the issue that is currently being applied..

Jun 22, 08:07:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 2 days, 15 hours and 30 minutes

Affected Components:

May 17, 17:44:29 GMT+0
Resolved - This incident has been resolved. Microsoft SSO is working now..

May 17, 17:25:22 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 17, 16:41:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 hour and 24 minutes

Affected Components:

Apr 7, 19:53:35 GMT+0
Resolved - This incident has been resolved..

Apr 7, 19:40:53 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 7, 18:30:00 GMT+0
Identified - We're investigating a database issue causing application to be unavailable and are working on a fix for this incident..