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This incident has been resolved. Declining time away requests should work as expected now. We will reach out to you if the time away entries in your account were affected. Otherwise - no further action is needed.
We implemented a fix and are currently monitoring the result. Approving and declining time away bookings should work as expected again.
We identified an issue where declining a time away entry approves it instead. We are currently investigating this issue and working on a fix.
On January 2nd 2:12 GMT we experienced an issue with the Humaans application that caused the PDF attachments in Identification and Documents sections of the profile to not be visible. This in turn triggered a series of email notifications on the morning of January 3rd with the subject “Your profile is incomplete” asking users to re-upload their Identification documents. The issue was reported on January 3rd 9:06 GMT and the fix was released at 10:25 GMT restoring visibility to all identification and document attachments. All identifications and documents are now showing as expected and no further action is needed.
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